Are you ready for a cake for an anniversary or birthday?

About reservation

Could you tell me about check-in and check-out time?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.
Can I make a reservation over the phone?: Yes. Click here to make a reservation by phone. 03-6743-6550（8:00～22:00）
Please contact the hotel representative: 0749-64-2000
Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.

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About restaurants and dishes

Do you have baby food ready?: If you can speak to the staff, we will prepare it.
Could you tell me about the restaurant's business hours?: 2F Restaurant "Le Sensoriel"
Breakfast buffet from 7:00 to 9:30 (Last in 9:00)
Dinner buffet from 17:30 to 21:00 (Last in 20:30)

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About the large bath

Do you have any amenities in the public bath?: Shampoo, conditioner, body soap, lotion, milky lotion and cleansing oil are available.
Is it possible to take a day trip?: We do not accept day-trip bathing.

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About pick-up

Do you have a transfer?

There is a free shuttle bus between JR Nagahama Station and the hotel (reservation not required).

Nagahama Station West Exit (Biwako Exit) → Hotel
15:20 / 15:40 / 16:20 / 16:40 / 17:20
Hotel → Nagahama Station West Exit (Biwako Exit)
9:10 / 9:40 / 10:10 / 10:40 / 11:10 / 15:00 / 15:50 / 17:00

For more information, please click here.

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Facilities and Services

Do you have a smoking space?

Please use the smoking space on the second floor. All guest rooms are non-smoking.

Do you have a parking lot?

The parking lot is located next to the hotel (there is a ticketing machine at the entrance).
Parking fee 500 yen per car per night

※You can park for 30 hours from the entrance.
※You can enter and leave as many times as you like during your stay.

Could you tell me the business hours of the public bath?

Business hours from 15:00 to 23:00 (final admission: 22:30)
　　　　　 6:00 to 10:00 (final entry) 9:30)

Could you tell me about the pool's summer business?

Business period 7/13 (Sat), 14 (Sun), 15 (holiday), 20 (Sat)-9/1 (Sun), 9/7 (Sat), 8 (Sun), 14 (Sat), 15 (Sun), 16 (holiday)
Business hours 9:30-12:30/13:30-17:30
＊Business hours may be canceled or business hours may be changed depending on weather conditions.

For more information, please click here.

Do you have a coin laundry?

There is a coin laundry (4 cars) on the first floor.
Washing-drying: 600 yen/120 minutes
Washing only: 400 yen/35 minutes
Drying only: 100 yen

Do you have a microwave oven?

There is no microwave oven.

Do you have rental bicycles?

Electric assist bicycles (2 units) are available.
Please tell us at the front desk on the day (reservation is not possible).
It may not be available depending on the rental status.

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Others

Are you ready for a cake for an anniversary or birthday?: We don't have any cakes.
Do you have room clothes?: Roomware (Yukata) is prepared in the room and can be used in all buildings.
Children's yukata is not available in the room. It is available in the lobby on the first floor.
Do you have a crib, bed guard, or baby bath?: We don't have a bed guard or baby bath.
The number of cribs is limited, but are available at the dining venue.
Can I check my baggage?: Please use the dial-type self-locker in the lobby on the first floor for luggage storage before arrival and after departure.
Do you have any amenities in your room?: Only a toothbrush is available in the guest room.
Other combs, shaving, and cotton sets are available in the lobby on the first floor.
Can I bring my bicycle to my room?: You can bring it to the guest room in a rowing bag.
You can also use the bicycle parking lot under the eaves next to the hotel entrance door.

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